How to track

* All Shipped:To check your order status via PC or mobile, you'll typically need to follow these steps:

Sign into “My Account” and click on “My Orders” located at the top right of the initial page

In “My Orders”, you will be able to view all your orders and current status of each ordered item.

On your order details page, various types of help options will be available based on your order status. Please refer to the table below to learn more about the available options at each stage of your order.


Your order is currently incomplete, and awaiting payment. Once we've received your payment, we will confirm it within 48 hours and begin processing your order.


1. Payment Received:

We've received your payment and are beginning verification to ensure payment security.

2. Payment Confirmed:

Your payment has just been confirmed and we will begin processing your order immediately.

3. Packaging:

Processing time is the time it takes to get your order ready to leave our warehouses. This includes preparing your items, performing quality checks, and packing for shipment. Processing time is displayed on the product detail page.

Made-To-Order Apparel: Processing time is simply the Tailoring time displayed on the product detail page.

items marked "Ships in 48 hrs": Processing time is guaranteed to be shorter than 48 hours.

* All Shipped:

Everything in your order has been packaged and sent to the provided shipping address.

Step 1:

Find the related order in your order list and click on the "Track" button, or you can open the "Order Detail" page, then click the "Track" button on the right side.

Note: At this time, tracking is not always available for Postal Service - No Tracking.

Step 2:

After clicking the Track button:

You will be able to view the detailed logistics tracking of your package, as well as specific information about local logistics companies, including their company names and contact information (for most logistics companies).


This order has been canceled.

If you experience an issue when checking your order status, please reach out to Customer Support.